FAQ

Frequently asked questions

After you sign up... What happens next?


You will get INTANT access to our 20+ templates. Use templates as is with content and hashtags or customize them yourselves to your brand and business. The designs are current and relevent to the Health and Beauty industry and are ready to start engaging with your audience today! Each month between the 15th and 20th we will send you the next months Content. That gives you plenty of time to prepare and customize them yourselves for the upcoming month.




What is CANVA?


Canva Pro is our go to design tool! We upload and design directly to Canva and send you your own personalized link to edit. You can use all of our templates with the free version of Canva, but there are some great tools that come with the $12.95 per month Pro version. With Canva Pro, you get access to 60m+ premium photos & elements. You also get access to 1,000+ fonts and you can upload your own. You get access to so many valuable tools like folders, brand kits, resizing, animations, gifs and much more.




How do I do the customizing myself?


It Really Is Easily Customizable! Quick and easy to edit using free Canva app. Change the colors, fonts, images, and adjust any layout to suit your brand design. Create graphics without complex Photoshop features using this drag-and-drop Canva softwear. Check out our How to Videos once you are a member to find out more. Check out our tips and tricks page offered to members where we provide great video links and content to teach you step by step on how to use CANVA.




Haven't signed up for CANVA yet?


Please make sure to join with the same email that you signed out with our membership for. This will give you direct access to our designs for you to customize.




Can I cancel my subscription membership at anytime?


You can cancel your membership at anytime, although we hate to see you go! Not happy with your membership, reach out to a team member today - we would love to hear how we can improve and better your experience. The plan is charged every month and can be canceled at any time by emailing us at info@marketmyplatform.com





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0191 2323717